Privacy Policy

1. Data Controller

Hauser Strahler – Nicola Hauser
Stampfenbachstrasse 107, 8006 Zurich, Switzerland
Email: info@hauserstrahler.ch

2. Principles

We take the protection of your personal data seriously. We treat your personal data confidentially and in accordance with the applicable data protection regulations (nDSG) and this Privacy Policy.

3. Collection and Processing of Data

3.1 When Visiting the Website

When you access our website, the following technically necessary data is automatically collected:

• IP address (anonymised)
• Date and time of access
• Pages visited
• Browser type and version
• Operating system

3.2 When Making a Booking

When you book a crystal hunting tour, we collect:

• First and last name
• Email address
• Phone number
• Selected tour and date
• Payment information (processed directly by Stripe)

3.3 When Placing a Shop Order

To process your order, we additionally collect:

• Delivery address
• Order details
• Payment information (processed directly by Stripe)

4. Purpose of Data Processing

We use your data exclusively for:

• Providing and improving the website
• Processing bookings and orders
• Communicating with you regarding your booking/order
• Fulfilling legal obligations

We do not sell or share your data with third parties for marketing purposes.

5. Payment Processing (Stripe)

We use Stripe (Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA) for payment processing. When making a payment, your payment data is transmitted directly to Stripe and processed there. We do not have access to complete credit card data. You can find Stripe's Privacy Policy at stripe.com/privacy.

6. Cookies

Our website uses only technically necessary cookies that are required for the operation of the website. We do not use tracking cookies or cookies for advertising purposes.

7. Embedded Content

Our website may contain embedded content from third-party providers (e.g., Instagram videos). When loading such content, data may be transmitted to the respective provider. We recommend consulting the privacy policies of the respective providers.

8. Your Rights

Under the nDSG, you have the following rights:

• Right of access: You may request information about your stored data at any time.
• Right to rectification: You may request the correction of inaccurate data.
• Right to erasure: You may request the deletion of your data, provided no legal retention obligations apply.
• Right to data portability: You may request the release of your data in a commonly used format.

To exercise your rights, contact us at: info@hauserstrahler.ch

9. Data Security

We employ appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Data transmission is encrypted (SSL/TLS).

10. Changes

We reserve the right to amend this Privacy Policy at any time. The current version is available on this page.